Privacidad – Repsa Yellow Coat

PRIVACY

Last review: December 10, 2023.

Responsible for the protection of your personal data.

Recubrimientos Plásticos del Sureste S.A. de C.V. with address at Av. El Marqués #70, Nave 1, Parque Ind. Bernardo Quintana C.P 76246, El Marqués, Qro. Mex.; Telephone: +52 442 189 4682, website: www.repsapvc.com, Email: info@repsapvc.com is responsible for the processing of your personal data.

Purposes of collection and use of personal data.

We use the personal data we collect.

To register as a client or supplier;
Identify you in any type of legal or business relationship;
Provide, process, complete and follow up on the services required by the client and comply with the obligations contracted;
Prepare the corresponding invoice if requested;
Follow up on your credit application;
Inform you of our promotions and inform product changes;
To send you invitations to courses and/or events;
To carry out service surveys, for the purposes of tax returns and for the review and collection process for the products or services purchased.
To carry out all necessary internal matters related to the current business relationship, including supplier payment issues;
To prepare orders, service requests, quotes and any pre-contractual activity.

YOUR PERSONAL DATA WILL BE PROCESSED ONLY FOR THE TIME NECESSARY IN ORDER TO FULFILL THE PURPOSES DESCRIBED IN THIS PRIVACY NOTICE.

What personal data do we obtain and from where?

PERSONAL DATA WE COLLECT FROM CUSTOMERS

For the purposes indicated in this privacy notice, we may collect your personal data in different ways: when you provide it to us directly and when you visit our website.

Personal data that we collect directly:

We collect your personal data directly when you provide it to us by various means when purchasing our products in our establishments;
When you request that we issue you the corresponding invoice;
When you register as a new customer;
When you request credit for the purchase of our items;
When you participate in our promotions and email sendings.
That which is obtained from legally established public sources.

The data we obtain through this means may be, among others: Name, Address, Federal Taxpayer Registry (RFC), Copy of Voter Credential and/or Official Identification, Telephone, Email.

If you request credit additionally, you will obtain: Commercial References, Bank References, Copy of the RFC, Proof of Address, Registration of the Treasury, Income Statement and Balance Sheet, Copy of Bank Account Statements, as well as a signed promissory note.

Personal data we collect when you visit our website www.repsapvc.com or use our online services:

We collect your personal data when you visit our website when you provide it to us when you fill out the “Contact” request in which we obtain your Name, Email, Subject and Message.

PERSONAL DATA WE COLLECT FROM SUPPLIERS

For the purposes indicated in this privacy notice, we collect your personal data directly when you provide it to us when registering as a supplier, when you offer us your products or services, when we enter into contracts and when you give us banking information so that we can carry out the payment. corresponding payment. The data we obtain through this means may be, among others: Name, Address, Federal Taxpayer Registry (RFC), Telephone, Email and Bank Data.

Sensitive personal data.

We inform you that our company does not request sensitive personal data such as: racial or ethnic origin, present or future health status, genetic information, religious, philosophical and moral beliefs, union membership, political opinions, sexual preference, among others.

Procedure to limit the use or disclosure of your personal data.

You can stop receiving promotional messages by landline or cell phone by giving the corresponding notice by email to the address info@repsapvc.com

You can stop receiving promotional emails by sending your instruction to the email address referred to in advance.

Access, rectification, cancellation or opposition (ARCO rights) of the use of personal data.

Means to exercise ARCO rights.

The owner can request Recubrimientos Plásticos del Sureste S.A. de C.V., access to your personal data that it has, as well as the details of its processing, to rectification if they are inaccurate or incomplete; cancel them when it is considered that they are not required for any of the purposes indicated in this privacy notice or they are being used for non-consensual purposes or the contractual or service relationship has ended, or oppose their processing for specific purposes. .

To exercise your ARCO Rights, you must appear personally or through your legal representative at the Contact Address of the Designee for the Processing of Personal Data from Monday to Friday from 9 a.m. to 5 p.m. and hand in a written document carefully. to the Designee for the Processing of Personal Data, accompanied by the following information and documentation:

Your name, address, telephone number and/or email and/or any other means of contact to be able to communicate the response to the ARCO Request;

A copy of the document that proves your identity (copy of Voter Credential, passport, card, professional ID or any other official identification) or, where applicable, the document that proves legal representation, the original of which must be presented in order to receive the response from the responsible;

A clear and precise description of the personal data with respect to which you seek to exercise any of the ARCO Rights;

Any document or information that facilitates the location of your personal data;

If you request rectification of your personal data, you must also indicate the modifications to be made and provide the documentation to support your request.

The Personal Data Processing Designee will respond to your ARCO Request and the reasons for its decision in writing or through the email provided within a maximum period of 20 business days from the day your ARCO Request was received. If the ARCO Request is answered affirmatively or appropriately, the requested changes will be made within a maximum period of 15 business days. The person responsible may notify you within the deadlines referred to in this paragraph of their extension, only once, for a period equal to the original. The procedure described above is free; except for the justified shipping costs (packaging) that may be incurred, if applicable, may be borne by the owner.

The person responsible may deny access to personal data, or to carry out rectification or cancellation or grant opposition to the processing thereof, when the assumptions indicated in article 34 of the Federal Law on Protection of Personal Data in possession of the data are updated. Individuals, so they must inform you of the reason for such decision within the indicated deadlines.

Procedure to revoke consent for the processing of personal data.

At any time, you may revoke the consent you have given us for the processing of your personal data so that we stop using it. For this purpose, it is necessary that you present your request in writing, complying with the same requirements and the same procedure indicated to exercise ARCO rights.

Transfer of personal data

Our Company transfers Personal Data in the following cases:

Companies of the same corporate group for statistical and corporate organization purposes;
Credit institutions, national or international;
Credit investigation service providers;
In compliance with the legal relationship between the person responsible and the owner, we may transfer your Data for collection purposes.
And under any of the sections provided for in article 37 of the Federal Law on Protection of Personal Data in the possession of individuals.

Modifications to the privacy notice

We reserve the right to make modifications or updates to this privacy notice at any time, to address new legislation, internal policies or new requirements for the provision or offering of our services or products.

These modifications will be available to the public through the following means: visible advertisements in our establishment, in the mail signature and through the website: www.repsapvc.com.

Use of cookies and web beacons

We receive and store certain information when you interact with our website. www.repsapvc.com, por ejemplo: información técnica como su dirección de protocolo de Internet, su sistema operativo y su tipo de navegador, la dirección de un sitio web de referencia y la ruta que usted sigue durante su recorrido por nuestros sitios web. Esta información se recaba a fin de permitir que los sitios web operen correctamente, evaluar el uso de los sitios web y mostrar información que le pudiera resultar de interés.

Likewise, “cookies” may be used to provide you with a better browsing experience when you use or return to our websites. A “cookie” is a text file that a website or email can save in your browser and store on your hard drive. You can choose to browse our websites without accepting cookies. Without cookies enabled, you will be able to browse our websites, but you may not be able to use some applications or features of the websites.

LINKS FROM OUR WEBSITES

Our websites may contain, for your convenience, links to other websites that do not belong to Recubrimientos Plásticos del Sureste S.A. de C.V., our company has not reviewed the Privacy Policies or Privacy Notices of said websites, so it does not guarantee nor is responsible for the content in said links or the processing of personal data that they carry out. We encourage you to carefully read the Privacy Policy and Notices of each of the sites that may be linked from our websites.

Security measures

Likewise, through this Privacy Notice Recubrimientos Plásticos del Sureste S.A. de C.V. informs you that, as part of its concern regarding the adequate treatment and care of personal information, it maintains various mechanisms, procedures and security measures, both administrative, technical and physical, aimed at achieving the protection of said information against damage, loss. , alteration, destruction or unauthorized use.

Complaints and complaints regarding the improper processing of your personal data

If you consider that your right to protection of personal data has been harmed by any conduct of our employees or our actions or responses, presume that in the processing of your personal data there is some violation of the provisions set forth in the Federal Data Protection Law. Personal Data in Possession of individuals, you may file the corresponding complaint or report with the IFAI, for more information visit www.ifai.org.mx.